Terms & Conditions

By booking a class or purchasing a pass or membership with ETL Balance, you agree to the following terms.

1. Bookings & Payments

All classes must be booked in advance.
Payment is required at the time of booking to secure your spot.

Due to limited spaces in our home studio, bookings are essential.

2. Cancellations & No-Shows

Cancellations must be made at least 12 hours prior to the class start time.

  • Late cancellations or no-shows will result in the class being deducted from your pass or charged in full.

  • This helps ensure fairness due to limited class capacity.

3. Class Passes

  • Class passes are non-refundable but transferable.

  • All classes must be used within the stated validity period:

    • 5 Class Pass – valid for 8 weeks from the date of purchase

    • 10 Class Pass – valid for 12 weeks from the date of purchase

4. Memberships

Balance Basic Membership

  • Includes 4 classes per month

  • Minimum 3-month commitment

  • After the initial 3 months, you may cancel at any time with 7 days’ notice

  • Unused classes do not roll over

  • Membership can be paused only if you are away for more than 4 weeks or due to injury (with notice)

Balance Unlimited Membership

  • Minimum 3-month commitment

  • After the initial 3 months, you may cancel at any time with 7 days’ notice

  • Unlimited access to group classes

  • Does not include private sessions or Personal Training

5. Health & Responsibility

By attending classes, you confirm that you are fit to participate.

  • Please inform the instructor of any injuries or medical conditions before class

  • You are responsible for listening to your body and practicing within your limits

ETL Balance is not liable for any injury sustained during classes.

6. Home Studio Etiquette

To help maintain a calm and respectful space:

  • Please arrive on time (or a few minutes early)

  • Keep noise to a minimum when arriving/leaving

  • Phones on silent during class

Home Studio Parking
Please avoid parking on the front grass.
Parking is available next to the garage, in front of the garage, or through the side gates.

7. Changes & Cancellations by ETL Balance

ETL Balance reserves the right to cancel or reschedule classes if necessary. In this case, you will be notified and offered a credit or rescheduled option.

Thank you for being part of this space and helping create a supportive and mindful environment for everyone.